TEQNIX Pty Ltd ("TEQNIX", "we", "us", "our") is committed to protecting the privacy of individuals who interact with our website, services, and platform. This Privacy Policy explains how we collect, use, hold, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Our commitment in plain English: We collect only what we need. We use it only to deliver your service. We never sell it, never share it for marketing purposes, and never use it to profile or target you. Your data is yours.
By using our website (teqnix.io) or services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
We collect the following categories of personal information:
| Category | Examples | Purpose |
|---|---|---|
| Identity | First name, last name, job title | Account creation, service delivery |
| Contact | Email address, phone number, business address | Communications, invoicing |
| Organisation | Company name, ABN, industry | Engagement scoping, compliance |
| Billing | Payment method details (processed by Stripe — we do not store card numbers) | Payment processing |
| Engagement scope | URLs, IP ranges, domain names, system descriptions provided by you | Delivery of testing services |
| Usage | Pages visited on teqnix.io, browser type, IP address, referrer | Website security, performance analytics |
| Communications | Emails, platform chat messages between you and our team | Delivery of services, support |
We do not collect sensitive information (as defined by the Privacy Act) unless it is strictly necessary and you have provided explicit consent.
We collect personal information directly from you when you:
We collect only information you voluntarily provide. You are not required to provide all requested information, but failure to provide certain information may prevent us from delivering our services.
We collect and use personal information for the following purposes only:
We do not use your personal information for direct marketing without your explicit consent. We do not use it to train machine learning models or to derive profiles for any purpose other than service delivery.
TEQNIX does not sell, rent, trade, or otherwise transfer your personal information to any third party for commercial purposes.
We may disclose personal information only in the following limited circumstances:
Data collected or generated during the course of a security testing engagement — including vulnerability findings, screenshots, payloads, test logs, and reports — is classified as engagement data. This data:
TEQNIX takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. These include:
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at privacy@teqnix.io. We will respond within 30 days.
Our website uses cookies and similar technologies for the following purposes:
We do not use advertising cookies, cross-site tracking cookies, or any cookies that follow you across the web. You can disable cookies in your browser settings, though this may affect the functionality of our platform.
TEQNIX operates primarily in Australia. Some of our infrastructure and subprocessors may be located overseas (including the United States and Singapore). Where personal information is transferred internationally, we take reasonable steps to ensure it receives equivalent protection, including through contractual arrangements that impose privacy obligations on the recipient.
By using our services, you consent to the transfer of your personal information as described in this section.
Our services are intended for business use by adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. The updated Policy will be posted at teqnix.io/privacy with the revision date. We will notify existing customers of material changes by email.
For privacy-related questions, requests, or complaints, please contact our Privacy Officer:
Privacy Officer, TEQNIX Pty Ltd
31 Market Street, Sydney NSW 2000, Australia
Email: privacy@teqnix.io
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):