These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and TEQNIX Pty Ltd (ACN XX XXX XXX) ("TEQNIX", "we", "us", or "our"), a company incorporated in New South Wales, Australia.
By accessing our website at teqnix.io, creating an account, submitting a service order, or using any TEQNIX service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must not use our services.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, "you" and "your" refer to that entity.
TEQNIX provides cybersecurity consulting and penetration testing services, including but not limited to:
All services are provided on a professional services basis. The specific scope, deliverables, and timeline applicable to each engagement are set out in the relevant service order, statement of work, or at the time of purchase.
FastPentest™ is a fixed-fee, fixed-scope service designed for standard web applications and external network perimeters. It is expressly not intended for engagements that involve:
Important: If your engagement has any of the above characteristics, it is classified as a standard penetration test, not a FastPentest™. The greater consideration required to perform such engagements safely and thoroughly means FastPentest™ is not the appropriate service. Please contact us for a bespoke scoping discussion.
TEQNIX reserves the right to assess the suitability of any target submitted for FastPentest™ and to decline or reclassify an engagement where the scope does not meet FastPentest™ eligibility criteria. In such cases, TEQNIX will contact the Customer and, where applicable, issue a refund or propose an alternative engagement.
⚠ Critical: By submitting a service order, you warrant and represent that you are the owner of, or have explicit written authorisation from the owner of, every system, application, IP address, domain, and network asset specified in your engagement scope. Unauthorised testing may constitute a criminal offence under the Criminal Code Act 1995 (Cth) and equivalent state legislation.
You are solely and entirely responsible for:
TEQNIX accepts no liability whatsoever arising from the Customer's failure to obtain proper authorisation or to comply with applicable laws. The Customer indemnifies TEQNIX against any loss, damage, claim, or expense arising from or in connection with the Customer's breach of this clause.
TEQNIX strongly recommends that all testing be conducted against staging, test, or UAT environments rather than production systems wherever technically feasible.
Security testing activities, including but not limited to active scanning, fuzzing, exploitation attempts, and denial-of-service testing, may cause unexpected behaviour in, or disruption to, the systems under test. Where the Customer elects to conduct testing against a production environment:
TEQNIX consultants will exercise reasonable professional care; however, the inherently unpredictable nature of security testing means that disruption cannot always be anticipated or avoided.
FastPentest™ is available at a fixed fee of USD $3,200 per engagement. This fee is displayed and confirmed at checkout prior to payment being processed. The fee is all-inclusive and covers the testing activities, real-time dashboard access, formal report delivery, and one free retest of remediated findings.
Payments are processed securely through Stripe, Inc. TEQNIX does not store card details. Payment must be received in full before testing commences. All FastPentest™ fees are payable upfront.
Where TEQNIX determines, prior to commencing testing, that a submitted FastPentest™ engagement does not meet scope eligibility criteria, a full refund will be issued. Once testing has commenced, no refunds will be provided. For bespoke engagements, refund terms are as specified in the relevant statement of work.
Fees are quoted exclusive of GST and any applicable taxes. Where GST or other taxes apply, these will be added to the invoice and are the Customer's responsibility.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
To the maximum extent permitted by applicable law, TEQNIX expressly disclaims all warranties, including but not limited to:
Security testing is a point-in-time assessment. TEQNIX makes no representation that systems will remain secure following the completion of an engagement, nor that findings represent an exhaustive inventory of all security issues.
Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot be excluded, restricted, or modified under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
To the maximum extent permitted by applicable law:
The Customer acknowledges that the fees charged by TEQNIX reflect the allocation of risk set out in these Terms, and that TEQNIX would not be able to provide services at such fees without these limitations.
Information collected or generated by TEQNIX in the course of delivering services — including target system data, vulnerability findings, screenshots, and test artefacts — is collected and used solely for the purpose of delivering the engagement for which the Customer has contracted. TEQNIX does not use this data for any other purpose.
TEQNIX does not share, sell, transfer, disclose, or otherwise provide Customer data or engagement-specific information to any third party, except:
TEQNIX retains engagement data for a period of twelve (12) months following completion of an engagement, after which it is securely deleted, unless a longer retention period is agreed in writing or required by law.
Each party agrees to keep the other party's confidential information strictly confidential and not to disclose it to any third party without prior written consent, save as required by law.
All methodologies, tools, frameworks, templates, and know-how used by TEQNIX in delivering services remain the exclusive property of TEQNIX or its licensors.
Upon receipt of full payment, TEQNIX grants the Customer a non-exclusive, non-transferable licence to use the deliverables (including reports) for the Customer's internal business purposes.
The Customer grants TEQNIX a limited licence to access and test the specified systems solely for the purpose of delivering the agreed engagement.
Either party may terminate an engagement immediately upon written notice if the other party materially breaches these Terms and fails to remedy such breach within seven (7) days of receiving written notice.
TEQNIX may suspend or terminate services immediately, without notice or liability, if TEQNIX reasonably believes that continuing the engagement would expose TEQNIX or any third party to legal risk, or if TEQNIX has reasonable grounds to suspect that the Customer does not hold appropriate authorisation for the testing targets.
In the event of termination, the Customer remains liable for all fees corresponding to services delivered up to the date of termination.
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.
The parties agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia.
Before commencing formal proceedings, the parties agree to attempt in good faith to resolve any dispute through direct negotiation for a period of thirty (30) days from the date of written notice of the dispute. If the dispute is not resolved within that period, either party may pursue its rights and remedies through the courts.
These Terms, together with any applicable statement of work or service order, constitute the entire agreement between the parties with respect to the subject matter and supersede all prior agreements, understandings, and representations.
TEQNIX reserves the right to modify these Terms at any time. Updated Terms will be posted at teqnix.io/terms with the revision date. Continued use of our services following the posting of updated Terms constitutes acceptance of the changes.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right.
Neither party shall be liable for any failure or delay in performance caused by circumstances beyond its reasonable control.
For questions regarding these Terms, please contact:
TEQNIX Pty Ltd
31 Market Street, Sydney NSW 2000, Australia
Email: legal@teqnix.io
General enquiries: info@teqnix.io